(FAQ)
Frequently Asked Questions
1. What services do you offer at Relief Plus Wellness?
We offer a variety of holistic and natural therapies including:
- Acupuncture
- Red Light Therapy
- Tuina and Shiatsu Massage
- Chiropractic Care
- Manual Lymphatic Drainage
- IV Therapy (under medical supervision)
- Herbal Medicine Consultations
2. How do I book an appointment?
You can book your appointment online through our website, by calling us at
+1 (416) 461-1118, or by emailing info@reliefpluswellness.com.
3. Do you accept insurance?
We provide official receipts for all treatments. You may submit them to your extended health benefits provider for potential reimbursement. Please confirm your coverage directly with your insurance provider.
4. What is your cancellation policy?
We require at least 24 hours’ notice for any cancellations or appointment changes. Missed appointments or late cancellations may be subject to a fee.
5. Is acupuncture safe?
Yes. Acupuncture is safe when performed by licensed professionals. At Relief Plus Wellness, we use sterile, single-use needles and follow strict hygiene and safety standards.
6. What should I expect during my first visit?
Your first visit includes a thorough health assessment, a discussion of your goals and concerns, and a customized treatment plan. Depending on the service, treatment may begin during the same visit.
7. Are your practitioners licensed?
Yes. All of our practitioners are licensed and registered in Ontario and follow all regulatory standards set by the appropriate colleges and health authorities (e.g., CTCMPAO, CMTO, etc.).
8. Can I receive more than one treatment in the same visit?
Yes, depending on your health condition and practitioner availability, multiple treatments (e.g., acupuncture and massage) can be coordinated in one session. We tailor this based on your needs.
9. Is IV therapy available to everyone?
IV therapy is available to clients after a medical consultation and suitability assessment. It is administered under strict health and safety protocols.
10. Do I need a referral to visit your clinic?
No referral is necessary. You can contact us directly to schedule your consultation or treatment.